Privacy Policy


Effective Date: 10.10.2024

RR Shipping Pvt Ltd is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

  • We may collect the following types of information:
  • Personal Information: Name, email address, phone number, company name, shipping and billing addresses.
  • Shipment Details: Package contents, destination, customs documentation.
  • Technical Data: IP address, browser type, operating system, and other usage data collected through cookies or analytics tools.

2. How We Use Your Information

  • We use the collected data to:
  • Provide and manage shipping services.
  • Communicate regarding your orders or inquiries.
  • Improve our website, services, and customer support.
  • Comply with legal and regulatory requirements.
  • Send promotional emails (only with your consent).

3. Sharing of Information

  • We may share your information with:
  • Logistics partners, agents, and third-party carriers to fulfill your shipments.
  • Customs or government authorities when required by law.
  • Service providers who assist with website hosting, payment processing, or analytics — bound by confidentiality agreements.
  • We never sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

  • We use cookies to enhance your browsing experience and gather website usage data. You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Data Security

  • We implement appropriate security measures (such as SSL encryption) to protect your information from unauthorized access, disclosure, or misuse.

7. Your Rights

  • Depending on your location, you may have the right to:
  • Access and review the personal data we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your data, subject to legal requirements.
  • Opt-out of promotional communications.
  • To exercise these rights, please contact us using the details below.

8. Third-Party Links

  • Our website may contain links to other sites. We are not responsible for the content or privacy practices of such third-party websites.

9. Policy Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

  • For questions or concerns regarding this Privacy Policy, please contact us at:
  • Email:info@rrshipping.lk
  • Phone: +94 777 777 502
  • Address: 91,92 Lotus Road Colombo 01 Sri Lanka.